Raise a concern with the job details attached
A complaint is easier to review when the property, date, work scope and requested outcome are recorded clearly.
Scope checked before work beginsCall or send a written WhatsApp message
Use +44 7888 885791. Include the property address, date, agreed work, the specific concern and what you would like Electrician24 to review.
Keep relevant records together
Retain estimates, invoices, electrical reports, certificates, messages and safe photographs. Do not alter electrical work or remove covers solely to document a complaint.
Request a clear next step
Ask for acknowledgement of the concern, the information still needed and the proposed review route. Where an independent body, insurer or registration scheme is relevant, use the verified details attached to the actual contractor or work record.
Tell us what the circuit, fitting or appliance is doing.
Send the postcode, the affected circuit or appliance and what changed before the problem started.