Terms for using the Electrician24 website
The website helps visitors explore electrical services and start a direct conversation. It is not a remote electrical diagnosis.
Scope checked before work beginsGeneral information only
Service and guide content describes common electrical work and information requirements. It cannot establish the condition, compliance or safety of a specific installation without appropriate inspection and testing.
A message is not automatic acceptance
Submitting details by phone or WhatsApp does not by itself confirm attendance, timing, price or a contract. Scope, access, availability and commercial terms must be agreed for the particular work.
Do not use the website as repair instructions
Do not remove covers, touch exposed conductors or attempt regulated electrical work based on website content. Move away from immediate danger and use the appropriate emergency service where life or fire safety is at risk.
External services have their own terms
Phone, mapping, WhatsApp and any other external services are governed by their providers. Electrician24 is not responsible for the availability or privacy practices of third-party platforms.
Tell us what the circuit, fitting or appliance is doing.
Send the postcode, the affected circuit or appliance and what changed before the problem started.